| 07-18-2023, 12:01 PM | #1 |
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Semantics/Nomenclature
What is the term/word BMW, and other companies, use when they replace an item or fix an issue not covered under warranty and not a recall? It’s not comping but it’s _____? Can’t think of the word and it’s killing me 😆! TIA!
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| 07-18-2023, 12:12 PM | #2 |
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Private First Class
 
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Drives: 2009 E92 335xi
Join Date: Oct 2022
Location: Maryland
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At Ford we use to call it Goodwill (or Goodwill warranty) if we fixed something for free out of warranty. If the customer pays it was COD (cash on demand). Every shop has different terms for it.
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| 07-18-2023, 12:12 PM | #3 |
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Major General
 
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TSB? Tech Service Bulletin?
Hmm yeah rereading the question, agreed with goodwill. Last edited by tracer bullet; 07-18-2023 at 04:17 PM.. |
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| 07-18-2023, 02:16 PM | #4 |
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First Lieutenant
 
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Goodwill
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Westside Guy10245.00 XIS7.00 |
| 07-18-2023, 06:33 PM | #5 |
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Man! You guys are awesome! It’s Goodwill! I kept saying Good faith but knew that want it! Thank you, thank you, thank you!
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chassis9642.00 Westside Guy10245.00 |
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