BMW is #2 Brand for Owner Satisfaction in 2025 Consumer Reports Survey

[Jason]

Owner Satisfaction Ratings: Best and Worst Car Brands Revealed

https://www.consumerreports.org/cars...s-a1291429338/

[chicagofan00]

[I-driver]

Good market data...
Here is another look from the same survey.

[Jd19]

I always enjoy digging into the CSR rankings. Interesting to see Rivian ranked first in owner satisfaction and last in predicted reliability. They are #26 overall.

Nice to see BMW towards the top again.

[Phillies8008]

Yeah, Rivian owners seem to really love them despite the apparent problems – I guess they're doing something right. But really, when you're below Stellantis products you've got to do some serious self-reflection.

[roku.g9]

Love my M3. Would buy again

[GOLFFRR]

Awesome

[Alpine300zhp]

Originally Posted by Jd19

I always enjoy digging into the CSR rankings. Interesting to see Rivian ranked first in owner satisfaction and last in predicted reliability. They are #26 overall.

Nice to see BMW towards the top again.

Well. It has always been the case that owner satisfaction isn’t tied to reliability. Hence how Rivian and Tesla rank so highly. It’s a shame to see VAG/Audi and Benz so low, but not surprising. I was eyeballing the new RS6 Avant and the reliability scared me away.

[E63M6_G42M240i]

Obviously they didn’t poll all of you curmudgeons who incessantly complain about the new models. 🤣

[pegogetem]

This I just speculation but it seems like you have to pay to play.

[Phillies8008]

Originally Posted by pegogetem

This I just speculation but it seems like you have to pay to play.

These are surveys of Consumer Reports members who own the respective cars. They make the excellent choice to not include Internet message boards.

[JMD]

WoW! That's quite a good look for Rivian amongst long standing older auto manufacturers!

I'm betting everyone at Rivian will be walking into the ballroom,...standing tall on 10,...with their Chest pumped up,...even the ladies!

[JMD]

Originally Posted by Phillies8008

Yeah, Rivian owners seem to really love them despite the apparent problems – I guess they're doing something right. But really, when you're below Stellantis products you've got to do some serious self-reflection.

First ~ Like!

Not a single Rivian owner have ever experienced Rod Knock, Bore Scouring, Transmission Fail,...Rear Diff leakage, busted Radiator,...Failed Turbo,...or Broken Driveshaft!

I would suspect removing all of those components that could potentially have wear issues has allowed their customer base to hold their vehicles in high regards.

...ijs

[M3JetPilot]

BMW is by far the best daily car you can get under 100,000. From design to interior to performance, the BMW makes driving fun. Other manufacturers have good aspects as well but nothing will compare to a BMW for me. Until you spend a lot more you just can’t beat the value for the product you get in a BMW.

[NickyC]

Keep on rollin’ all!

[Vinayg]

Ford at #5!!!! This survey is deeply flawed.

[Rafichicago]

Oh my. They’re going to keep making those atrocities like i7 new x3 and M5
Tragic indeed.

[Phillies8008]

Originally Posted by JMD

First ~ Like!

Not a single Rivian owner have ever experienced Rod Knock, Bore Scouring, Transmission Fail,...Rear Diff leakage, busted Radiator,...Failed Turbo,...or Broken Driveshaft!

I would suspect removing all of those components that could potentially have wear issues has allowed their customer base to hold their vehicles in high regards.

...ijs

Sure, but given their reliability rating, it would seem that they have plenty of other issues.

But I do understand and agree with your point that the lack of complexity you get in an ICE vehicle helps in that regard.

[BavarianPretzel]

How can Audi be at near the very bottom! I have several friends and family members who own Audi cars and SUVs and all are happy. (2022 to 2025 models)

[allinon72]

It's nice to see BMW up there with lower volume brands that have a cult following (Subaru, Tesla, Rivian). They will always have an advantage in scoring over more mainstream brands.

Also BMW has kind of quietly made their cars pretty reliable starting about 10 or so years ago. They don't get outward credit for it because they get lumped in with other European brands.

[Phillies8008]

Originally Posted by allinon72

It's nice to see BMW up there with lower volume brands that have a cult following (Subaru, Tesla, Rivian). They will always have an advantage in scoring over more mainstream brands.

Also BMW has kind of quietly made their cars pretty reliable starting about 10 or so years ago. They don't get outward credit for it because they get lumped in with other European brands.

Yeah, perceptions die very, very slowly. Most non-car people I talk to are still convinced that BMWs have horrible reliability because of horror stories from 20 or 30 years ago. When you try to tell them otherwise, I feel like they think that since you own a couple of them you've drunk the Kool Aid and are exaggerating. After all, their Uncle's best friend's cousin had a BMW back in 1991 that had some thingy in the engine that was expensive to fix. Hard to shake a bad rep.

[SteVTEC]

Originally Posted by BavarianPretzel

How can Audi be at near the very bottom! I have several friends and family members who own Audi cars and SUVs and all are happy. (2022 to 2025 models)

Because they're all basically new.