02-15-2017, 12:16 PM | #23 |
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Fuck it- I say we take matters to Judge Judy.
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02-15-2017, 12:21 PM | #24 |
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It would be quicker and cheaper for both sides to accept the ruling of the court of public opinion (ie this forum). Both sides put your evidence up for us all to see. Who better to stand in judgment of you than a fellow enthusiast?
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02-15-2017, 01:03 PM | #25 | |
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My response is in red.
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Everyone should know we have submitted all emails and texts to the PayPal dispute team as buyer opened (2) claims for one problem. He was able to do so because he split the payment to purchase the exhaust, he then tried to leverage two separate claims to collect the same amount. Additionally he has a chargeback filed with his card issuer which have kept half the funds on hold since November. The buyer lost the claim, both claims with PayPal. This is a last ditch effort and smear campaign. As stated my buyer/seller rating are flawless. The buyer also doesn't report how he already tricked me out of $200 to replace the valve wires he sliced when unboxing the exhaust, fed ex that cost me $400+ to pack, send and insure for the full purchase price. The pictures I took prior to sending clearly show the wires in tact, perfect, just as the unit was. Throughout the PayPal claims process I asked him to provide a photo of the valve wire repair or invoice for the part my $200 went to also validate any further issues he was claiming to have. He didn't! He had multiple multiple opportunities to pack up the exhaust and send it back, all orchestrated by PayPal. He didn't! Why?---He took the exhaust- custom painted the tips black, installed it, and has been driving with it since November. Let me just repeat for everyone, I still have $900+ outstanding in paypal control to this day. I am always open to assisting any situation where the issue is legitimate and everyone is honest and has good intentions. I was suspicious of the "cut wire", I paid you. I sent 4 remotes you claimed to get 2. Again I was suspicious but I sent you two more remotes . I was always courteous and responsive to you but when you went behind my back and figured out a way to leverage your split payment into an additional fake 2nd claim for the same amount-- same issue, you sir, showed your character and I saw your intentions clearly then. I have no trust in you or anything you say. If there had been a point in time where you had somehow convinced me to give you more money, all that went out the window when you made your choices on how to handle this matter overall and multiple attempts to play the system. You were so confident that PayPal was going to find in your favor, reiterated that to me so many times. You put me in a position needlessly with your 2nd fake claim where my account was -$2000 days before Christmas. I did everything short of begging you to close the second false claim you admitted you knew was wrong(documented). I told you very clearly I would no longer deal with you directly and you practically dared me to let PayPal make their decision. I did. Your effort to disparage my character and commerce reputation will have no impact on me conducting business and relationships moving forward. Good luck. |
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02-15-2017, 01:07 PM | #26 | |
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Agreed, the situation is very simple to resolve, however the seller is unwilling to resolve it. |
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02-15-2017, 01:10 PM | #27 |
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This will be taken to court if the seller doesn't do the right thing, and that is to pay $803.48 to get this resolved.
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02-15-2017, 01:11 PM | #28 |
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I think both need to set aside the time to discuss with cool heads and figure out a resolution then simply move on. One things for sure (at least this is what I took from this situation) if ever buying a used product from forums/the internet- make sure you document (record) the day, time, and moment of opening the package just in case it's a busted product. Would have saved a few head aches here.
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02-15-2017, 01:31 PM | #29 | |
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Another question I have for him based on your responses - why did you insist on mailing the exhaust when he was only 30 minutes away and willing to meet to conduct the sale in person?
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02-15-2017, 01:42 PM | #30 |
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The info is out there- mission accomplished.
I'll continue to buy and sell in a manner which corresponds to my unblemished record of doing so, unaffected by you further. I'll be prepared with (2) PayPal case findings ruled in my favor for any further legal action you take. If taken, I would advise choosing the words and information you post about me publicly more wisely going forward. |
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02-15-2017, 01:54 PM | #31 | |
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By the way, paypal decisions, especially under these circumstances, are meaningless, inadmissable, and carry no res judicata effect.
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02-15-2017, 02:05 PM | #32 |
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I shipped the item for a few reasons, namely to protect both sides.
I wanted a tracking number so PayPal could confirm delivery and released funds. I had two very high dollar PayPal transactions on hold for this unit that required delivery confirmation to be released. I obviously wanted to protect myself from him saying he never received the item if he came and got it in person. Everything on PayPal says do not except or deliver goods in person on PayPal transactions. I also insured the unit for $2,500+ through shipper. Let's also set aside logistics and transportation, the fact that I don't know this guy and meeting someone for a large quantity of cash is not my idea of a smart decision these days. Waiting to see his last attempt at a charge back is determined. I don't have the money in my account anyway so if I lose that claim mentally I've already moved forward. I'll continue to defend myself in the manner which is proven successful to this point. Take me to court, if I lose there then so be it but I will most certainly make sure the plaintiff is throwing good money after bad. |
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02-15-2017, 02:16 PM | #33 | |
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So are you refusing to answer the question of whether you advertised a functioning system, and whether you acknowledge that the system as delivered did not function as intended?
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02-15-2017, 02:30 PM | #34 |
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No, I'm not refusing, that's the root of the whole dispute. Buyer says item didn't work, I certainly disagree!
I didn't advertise for sale a deficient unit, it didn't have wire or valve issues until in his possession. Oh and that's after he painted the thing, installed it, and listed his other exhaust for sale on here. PayPal said send it back and gave him 3 separate deadlines and extensions during the dispute process to return. I have 3 emails from PayPal telling me he shipping the exhaust back! I would have had to accept it and he would have been refunded. |
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02-15-2017, 02:37 PM | #35 | |
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I am all for resolving things amicably, however he gives me no other choice if he isn't willing to resolve this issue. If he just resolved it, he wouldn't hear from me ever again and that would be the end of it. You are absolutely correct, I wish that I had recorded the opening of the box to reveal the initial spliced wire. Like I mentioned, I did have a witness with me so he could testify if needed. |
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02-15-2017, 02:38 PM | #36 | |
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I don't know either of you, but if I was going to paint my tips I would do it before I installed the exhaust, and how would he know whether the valves worked or not until it was installed? Did you tell him you would take it back with painted tips? Did you tell him you would pay for the replacement of the valves? I'm just trying to boil this case down to its essence for both of you.
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02-15-2017, 02:40 PM | #37 |
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https://www.paypal.com/us/webapps/mp...s-availability
Funds are released in: 3 days post delivery w/ tracking # 7 days post delivery no tracking # 21 days no record of delivery |
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02-15-2017, 02:44 PM | #38 | |
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I have not threatened you in any way, so your last remark is unnecessary. What words have I posted about you publicly other than stating what happened? That your reputation is tarnished? I want everyone on this forum to be aware of this sale, there is nothing wrong with me doing that as I feel that I have bought a product from you that was not as advertised and don't want anyone else to go through something like this. |
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02-15-2017, 02:58 PM | #39 | |
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From the webpage - Why could your funds be temporarily unavailable? Your funds may be unavailable when we associate a high level of risk with your account. There are three main reasons causing us to believe this: You’re a new seller with PayPal. It takes time for new sellers to build up enough history to demonstrate a pattern of positive buyer-seller exchanges. The good news is that you can usually move out of delayed funds availability by confirming your identity and building up a history of sales and happy customers. Your customers indicate issues about your selling performance. Performance is based on your percentage of refunds, disputes, and chargebacks compared to your sales on your PayPal account. Having performance issues increases the likelihood of your funds being temporarily unavailable. Working to prevent and resolve these problems quickly will help you avoid the delay of available funds. There’s a higher than average risk associated with your sales activity. If there is some other indication that a high level of risk is present, your money could be temporarily unavailable. You may be selling what we consider high-risk items. High-risk items include tickets, gift cards, consumer electronics, computers, and travel packages. Another example of higher risk sales activity is a recent spike in sales or historical change in average selling price or type of item being sold. “High risk” could also mean your account has suspicious account behavior or is more likely to have disputes, claims, buyer chargebacks, or other reversals.
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02-15-2017, 03:02 PM | #40 | |
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02-15-2017, 03:08 PM | #41 | |
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I have documentation from the shop (which is very reputable and has been around for a very long time) which I can't remember if I sent this to the seller or not (but happy to do so if he'd like to see it). They stated their observation upon installation and what is needed to get it to advertised working condition. The seller told me that I should have had the shop test the valves out to make sure they worked before I painted the exhaust tips and had the exhaust installed on my car. To me, that doesn't make sense at all. We did not have the discussion about him taking it back with black painted tips because he doesn't want it back now. He told me he would pay me the "$800" via text messages. With his permission, I could release them and cover any personal information of his. |
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02-15-2017, 03:27 PM | #42 |
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Upstate, it actually is very simple to boil away the nonsense here, I've been doing it for months.
Paypal told us very clearly if the item was shipped back, you would have been given a refund basically if i liked it or not! Buyer knows he could have returned item because as every ship deadline approached he somehow got another week extension, I got another email saying buyer is "returning for a full refund". If the exhaust was back in my possession, anything from that point regarding the painted tips, wires, install and use that I felt was out of the condition I sold it in, would have required a full appeals process with PayPal for me to recoup any funds I felt I lost. The onus falls on me at that point. For a long, long time I was always open to to working with the buyer, but note a few conditions the seller always refused, red flags to me, such as: -Please close the second fake claim you have because of the insane amount of money you have taken out of my account. **Opening a second erroneous claim to increase your odds and double down on getting a decision in your favor was never good business. -Please send me a picture of the valve wire buyer bought and replaced on the system using the first $200 he took from me. |
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02-15-2017, 03:40 PM | #43 | |
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PayPal kept sending those emails because PayPal is PayPal. I told PayPal every time that I will be keeping the exhaust when I was in communication with them. The 2nd claim was not a fake claim. Both claims related to ONE item that was defective. I asked to be refunded for one amount, and I was not seeking $803.48 from both claims, just one. Reference the picture of the valve wire that you requested, I didn't need to send pictures because you weren't cooperating with me. |
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02-15-2017, 03:49 PM | #44 | |
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You two were apparently having discussions about you paying for the valves to be replaced, and he says he has texts to prove it. It could be reasonable for him to prefer fixing the exhaust he has rather than paying to take it off, reinstall his old one if he still has it, and incur all that extra expense. Forget about paypal though - it is truly immaterial. As far as pictures - yes, Zack should send pictures of the cut wires and the repairs, assuming he had it repaired, although that is kind if immaterial as he isnt required to actually use the money to repair it. Just like if you are involved in a fender bender and the insurance company pays you for your damage, you aren't required to get the car fixed. ' Pictures are part of proving your claim, and if he has them he should send them. just as he should also send whatever paperwork he has from the installer proving the condition of the valves. When you present hard evidence, its hard to argue about it.
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