Door not unlocking

[DRock3d]

I've been doing research and haven't found any answers so before I drop some money on a new door lock actuator I wanted to see if anyone knew of a fix.

My front passenger door won't lock/unlock electronically. If you pull the handle on the inside it will unlock but that's the only way I can unlock the door. I have to manually lock by pushing down the stick.

Anyone know a fix for this other than a full replacement? I do have soft close so it's a little more complicated but I was hoping it's just a small part replacement.

[Havy]

do you hear the clack when closing/opening? Maybe the linkage is just unhinged.

[DRock3d]

I hear it try but nothing happens. Makes me think there's a common plastic piece that breaks