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      10-17-2019, 11:38 AM   #1
Oak_M6
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Soft close door question!!!!

Soft close door broken, doesn't work and make loud noise when door close. If I don't want to replace it, can I try to disconnect the unit or just remove the part? Thank you!!!
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      10-20-2019, 07:24 AM   #2
Qsilver7
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Info from the TIS says that the "soft close drives are not connected directly to a control unit"...which means if they were to be disconnected...there wouldn't be any warning message sent etc.. And you can see in the illustration (below) taken from the link provided...that the soft close drive is separate from the door lock.

There's also a diagram that shows the drive and its electrical connector locations. If you decide to pull the power and it works...please post back your results (in this thread) to give back and others that may want (or need) to do the same thing.

You can read the operational function of the soft-close doors at this direct link to the TIS (I suggest reading the whole page) to see if this will work for you: https://www.newtis.info/tisv2/a/en/f...system/XeJHqp1
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Last edited by Qsilver7; 10-21-2019 at 08:47 AM..
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      10-22-2019, 06:56 PM   #3
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Please do share feedback if the problem is fixed. My drivers door soft close has also stopped working. Not sure if itís the actuator motor or the lock assembly. When the door closes I can hear what sounds like the motor running though. Removing the door panel also seems like a little mission to take apart to troubleshoot whatís going on, but one of these I will try to get around to doing it.
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      Yesterday, 01:21 AM   #4
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https://vimeo.com/472487264
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      Yesterday, 01:22 AM   #5
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Quote:
Originally Posted by howe9191 View Post

Hi guys, my door has got this issue when closing. Need Help!!
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