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      11-08-2018, 03:32 AM   #1
Giggs11
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Racechip tuning disaster/ be aware

In beginning So&So performance ,each ride/drive felt different - strange ? AND THEN month1/2 later -, no extra power , CEL ON , no refunds no exchange , customer service from a different planet!!!!!!! Full video on YouTube channel -project650
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      11-08-2018, 04:35 AM   #2
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Oh dear, not good to hear but one of my main reasons for a custom map rather than a tuning box, how is it when removed ?
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      11-08-2018, 04:52 AM   #3
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Sorry to hear that dude not good at all. Hopefully car will be 100% alright when removed. Good luck with that.
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      11-08-2018, 05:12 AM   #4
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Ty guys , I think car is ok , CEL despaired after removing a box , and almost feels like car can breathe again
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      11-08-2018, 07:46 AM   #5
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Thanks for sharing. I'm glad your car is feeling normal again.

I'm cautiously optimistic about doing Bootmod3 stage 1...
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      11-08-2018, 08:01 AM   #6
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I would not worry about Bootmod3. It's quite a proven tune when reading around here and based on the feedback found.
I am "testing" it and using it quite aggressively (Stage 2) on my F32 and so far it's been great. No issues, no errors whatsoever. Car has 75.000 km already using NGK plugs gapped aggressively and fueling Shell V-Power 100 RON.
I'm waiting on the 650i becuase I was confident to get a transfer license and pay half of the original price. Also fact that now it's not the season for speeding around here makes me postpone the whole thing until next spring.
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      11-08-2018, 02:44 PM   #7
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It’s not a HP tune right? I’m not sure if I understand the purpose of it. Could someone enlighten me.
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      11-08-2018, 02:47 PM   #8
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Yes if I'm not mistaken it's these guys?

https://www.racechip.de/
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      11-08-2018, 06:37 PM   #9
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Yes , and they also have US website
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      11-09-2018, 12:55 PM   #10
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Quote:
Originally Posted by F06WINS View Post
Yes if I'm not mistaken it's these guys?

https://www.racechip.de/
Thank you,
honestly, I don’t believe that this thing gives you 100hp or more. I have an
AC Schnitzer performance upgrade which cost 10.000€ And now for just a few 100€ I will have the same result nahhhh

Last edited by Havy; 11-09-2018 at 01:00 PM..
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      11-09-2018, 01:13 PM   #11
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Yes Havy and I will send you a link where you can read all about (in German). As the saying goes "Finger weg von......". Indeed they may promise something they cannot hold but worst of all when someone experiences a problem they turn away or simply behave very unprofessionally as Giggs confirmed.
The AC Schnitzer is a good and safe tune which I believe gives you as well a complete warranty. Thus it means having fun while staying tranquil at the same time.
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      11-09-2018, 07:03 PM   #12
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BM3/PTF call it a day
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      11-10-2018, 07:58 AM   #13
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Quote:
Originally Posted by Giggs11 View Post
In beginning So&So performance ,each ride/drive felt different - strange ? AND THEN month1/2 later -, no extra power , CEL ON , no refunds no exchange , customer service from a different planet!!!!!!! Full video on YouTube channel -project650
Hey, sorry to hear your bad experience.

I have been selling RaceChip for a little over 3 years.
Most of my customers are in F15/F16 X5/X6, F85/F86 X5M/X6M, some F10/F06/F12/F13, and recently more from F90 M5.

Maybe I can help you out even though you didn't purchase it from me.

Email me the serial# of the module and pictures of your installation.
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      11-11-2018, 01:49 PM   #14
Giggs11
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Hi RG33 , I do appreciate the offer but I really don't know how you can? If you read my original post you can see what I went through dealing with the race chip , and the issues with CIHP it self... and nothing changed .After receiving my old chip back and I gave it another try nothing changed same all issues and again I tried to contact them and guess what I never hear from them again and this was like two weeks ago so yeah....
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      11-12-2018, 12:26 PM   #15
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I spoke with one of their main support guys out of California a month or so back at an Euro auto show in San Diego. Seemed like a stand up guy. I haven't bought a piggyback yet, but the lack of dynos with the F series gave me pause.
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      11-13-2018, 08:07 AM   #16
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Quote:
Originally Posted by r33_RGSport View Post
Hey, sorry to hear your bad experience.

I have been selling RaceChip for a little over 3 years.
Most of my customers are in F15/F16 X5/X6, F85/F86 X5M/X6M, some F10/F06/F12/F13, and recently more from F90 M5.

Maybe I can help you out even though you didn't purchase it from me.

Email me the serial# of the module and pictures of your installation.
Stand up customer service for the community deserves an honorable mention, I look forward to doing business with you in the future. That definitely says a lot.
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      11-13-2018, 08:25 AM   #17
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Quote:
Originally Posted by Giggs11 View Post
Hi RG33 , I do appreciate the offer but I really don't know how you can? If you read my original post you can see what I went through dealing with the race chip , and the issues with CIHP it self... and nothing changed .After receiving my old chip back and I gave it another try nothing changed same all issues and again I tried to contact them and guess what I never hear from them again and this was like two weeks ago so yeah....
PM or email me the details.
I am one of the most active reseller where I have the tool similar to what their US office has.

Quote:
Originally Posted by BadForYourHeart View Post
I spoke with one of their main support guys out of California a month or so back at an Euro auto show in San Diego. Seemed like a stand up guy. I haven't bought a piggyback yet, but the lack of dynos with the F series gave me pause.
Did you talk to me? I was there helping them out and showcase my G30 540 there.
You can talk and ask the guys at F15/F16 X5/X6, F85/F86 X5M/X6M, and F90 M5. I have been active in those forums and all my customers had been satisfied. Some even switched from other brands to RC.
I tried to push RaceChip in 2/3/4/5/6 series, but it was flooded with other brands.

The truth though, what dyno can do?
Everything still depending on your engine condition, climates, elevation, and gas quality.
If you are looking to maximize the power output from the engine, my suggestion is to go get a flash tune, not off the shelf flash tune or bench flash tune, but get a dyno tune. Dyno tune is when they tune your car while running on a dyno.
It is the most legit tune that I personally would do if I want to maximize. Just don't look at the price tag, because they charge hourly basis.

Quote:
Originally Posted by DerBosewicht View Post
Quote:
Originally Posted by r33_RGSport View Post
Hey, sorry to hear your bad experience.

I have been selling RaceChip for a little over 3 years.
Most of my customers are in F15/F16 X5/X6, F85/F86 X5M/X6M, some F10/F06/F12/F13, and recently more from F90 M5.

Maybe I can help you out even though you didn't purchase it from me.

Email me the serial# of the module and pictures of your installation.
Stand up customer service for the community deserves an honorable mention, I look forward to doing business with you in the future. That definitely says a lot.
Thank you for the kind words. Looking forward to do business.
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