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      07-27-2020, 12:27 PM   #1
alexvladv
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Unhappy Sos call system failure

Hey guys, I just installed a mmi andream box in my 6 series f13 and it works great, the only downside is i have to use the aftermarket mic. This morning it worked great, no errors nothing. Turned the car off for a couple hours and when started it again i got the sos error, anyone ever dealt with it? Any solutions? Thank you
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      07-27-2020, 04:17 PM   #2
Munich_Simon
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If you have removed the unit at the roof, the fault memory has to be deleted.
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      07-28-2020, 04:12 AM   #3
alexvladv
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I didnít remove any unit at the top, not sure which one you refer too, i did press the sos button and it did work, i got a call back, itís just the error popping when turning the ignition on.
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      07-28-2020, 06:17 AM   #4
mjposner
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I have the bimmertech version. What do you mean aftermarket mic? The kit does not include a mic, just power, video and wife cables.

I do think that the system is a bit wonky, sometimes won't start, and wireless phone call are terrible.

I just found out there are software updates, will install and see how things improve
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Last edited by mjposner; 07-28-2020 at 06:54 AM..
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      07-28-2020, 10:29 AM   #5
alexvladv
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I have the andream, apparently its the same unit under different name, mine had a microphone included also.
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      07-28-2020, 12:45 PM   #6
alexvladv
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I found a guide online, I think I found the issue, I installed the mic that I shouldnít.
Copy paste
d) SOS CALL System Failure
i. Check Quadlock is sitting properly on the Headunit
ii. Occurs when microphone tap cable is installed and switch 8 not in
correct position.
iii. Occurs when microphone tap cable is installed but not required
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      07-28-2020, 02:09 PM   #7
alexvladv
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Removed the mic and all good now, hope it lasts, but what I noticed is that i was getting sound trough bmw Bluetooth, i was connected to the mmi and the car at the same time, in the manual says to disconnect from the car, if i do that i get no sound. Do you guys use an auxiliary cable for sound? Did you connect the auxiliary cable in the arm rest auxiliary?
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      07-28-2020, 08:10 PM   #8
mjposner
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Per manual do not use bluetooth through factory system, set media type to aux (no cable).
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Previous BMW: 16 M4, 13 M6; 14 M235i, 12 BMW M3; 11 BMW M3; 08 BMW M3; 08 BMW Z4M; 04 X3; 02 M3 Convertible; 02 M3; 00 M Roadster; 94 325 convertible; 92 325i Convertible; and 85 635csi
My other rides: 1965 Chevrolet Corvair Corsa and 2007 Porsche 911s
My Car Photo Blog: http://carfisheye.blogspot.com/
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