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      05-05-2020, 03:45 PM   #1
TGrits10
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My Recent N63tu HPFP Adventure

-Update 4/19/2021 - The other HPFP kicked the bucket, synopsis added to thread.

Thought I'd put this in here since it could help someone in the future. Had a HPFP die on my 2015 36k-mile 650i GC, correctly diagnosed it, then doubled my cost by seeking to have it replaced for free under warranty by the local dealer.



Rather than rehash, I'll just link to the thread wherein I spoke into a void:



https://www.bimmerfest.com/forums/sh....php?t=1377983

Last edited by TGrits10; 04-19-2021 at 02:18 PM.. Reason: More info added
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      05-05-2020, 03:53 PM   #2
pdubq
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Rough luck bud... glad to finally got her back on the road though.

Thanks for sharing the codes, will keto in mind and use to help discuss with dealer when my hpfp eventually goes out!!
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      05-05-2020, 07:40 PM   #3
DRock3d
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Be better next time, the only issue I had was waiting on them to get the part.
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      05-06-2020, 07:59 AM   #4
TGrits10
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Quote:
Originally Posted by pdubq View Post
Rough luck bud... glad to finally got her back on the road though.

Thanks for sharing the codes, will keto in mind and use to help discuss with dealer when my hpfp eventually goes out!!

Thanks, I'm annoyed about the money and hassle but ultimately, that's not coming back, and this time yesterday it was still in limbo. Today, we solved the problem and I have my car back. Perspective!
In other news, it's only right to share the experience and put the information out there. Fellow car people posting about their experiences has helped me immeasurably over the years. What did we do 20 years ago when we couldn't go to the internet for answers?
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      05-06-2020, 10:51 AM   #5
benacto
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thats terrible that your dealership doesn't repair it for free. as I remember when I had the n63tu 550i, bmw sent me a letter and email saying bmw NA recognize that engine has issues with it's entire fuel system and had extended the warrenty to 10 years /120k miles, and that if you had spend any of your own money repairing it, they will pay you back.

mine FPFP went out, injectors went out, fuel seal leaked, all on different timeline, and they were all repaired and replaced by bmw for free at my dealership.

you might want to contact bmw NA, not your dealership.
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      05-07-2020, 09:41 AM   #6
TGrits10
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Quote:
Originally Posted by benacto View Post
thats terrible that your dealership doesn't repair it for free.

No they do, my SA was aware of the extended warranty and all that, the problem is that when they went to confirm the bad HPFP their diagnostics steered us off course. Once they took a look at the HPFP it was diagnosed and replaced free of charge.
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      04-19-2021, 02:23 PM   #7
TGrits10
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Update: the other HPFP crapped out, unfortunately had a similar experience as before with the dealer service dept. Updated that linked thread, also cliff's notes:

-Identical symptoms/behavior & codes as last time
-Dealer again misdiagnosed it, this time as a bad fuel rail pressure sensor
-Insisted they investigate the HPFP
-HPFP replaced under warranty, fuel rail pressure sensor now working just fine
-Faith in dealer techs reduced from 0 to -1.
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      04-20-2021, 09:25 AM   #8
Billyperks
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"-Faith in dealer techs reduced from 0 to -1."
I couldn't agree more- on a different note- took my car in for a XM radio issue.
The signal was not coming in- the tech diagnosed antenna malfunction, turns out it was a radio ID issue. XM was sending the signal to my old 5 series account.
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      04-20-2021, 10:20 AM   #9
benacto
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Quote:
Originally Posted by Billyperks View Post
"-Faith in dealer techs reduced from 0 to -1."
I couldn't agree more- on a different note- took my car in for a XM radio issue.
The signal was not coming in- the tech diagnosed antenna malfunction, turns out it was a radio ID issue. XM was sending the signal to my old 5 series account.
oh yeah, that happened to me before... but in my case, I had 2 accounts going at the same time... so they end up giving me a year free after I made a stink about it.
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