11-30-2023, 10:53 AM | #1 |
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Kudos to BMW USA!
Hello Everyone,
I just wanted to give a shout out to BMW for some recent customer support. We purchased a 2018 BMW 650i earlier this year and the dash began to buckle slightly in a few places over the hot summer. We purchased it from a large and non BMW dealership btw, so it wasn't a CPO. Anyhow, from research it appears to cost between $4k and $5k dollars to replace the dash. Consequently, I contacted BMW USA to see if they could offer us any assistance, which they did. They ended up covering 75% of the repair costs, so we got a brand new dash installed for $1,100.00. The car looks brand new again. I consider that excellent customer support and appreciation. So, I'm giving them a shout out..... Ralph |
12-02-2023, 05:17 PM | #2 |
Major General
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Sounds like you were offered BMW Goodwil. Congrats!
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2015 F06 650ix Gran Coupe`(Moonstone/Cohiba Brown)| 2014 F15 X5 50i MSport (Space Gray/Mocha)
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Appreciate
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