[ts-m5]

Found some posts in this forum that sos malfunction message may be related to bluetooth connection.

Bluetooth of my phone (android version 8) was also shutting down quite often disconnecting from iDrive.

So, I did some search and found that selecting bluetooth AVRCP version 1.4 in your android's settings often takes care of this connection problem.

Today, sos malfunction message came back on, and my phone wasn't connecting well with iDrive.

After changing the AVRCP version in my android settings, sos malfunction message that came back on today is gone, and now seems like my phone has stable bluetooth connection with iDrive.

I'm hoping this solved my issues...