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Originally Posted by UncleWede
Battling one at work. It seems to be connected to the Wi-Fi from the front panel, but when I check the Wi-fi half the time it isn't connected. I try to ping the device from the Meraki portal and it doesn't respond. We are to the point we are going to replace the metal cover with a fiberglass to see if we get better reception. Seems like we can get the system engaged from a phone if we leave the door open about 50% of the time.
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It's a hydrawise with a metal door? Should be plastic. Best way to see if your signal is going to be strong enough is if your phone in the same spot can get 3 bars of WiFi, any less and it may not work. I have also seen HVAC units cause interference. We usually install boosters nearby no matter the device.