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      10-14-2018, 05:10 AM   #20
Lydiamight
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Drives: 640D Motorsport Convertible
Join Date: Oct 2006
Location: Kent UK

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Spoke to my dealer who said there was no recall for the EGR problem and they didn't know anything about it. Sent the dealer a copy of the press release and they referred me to BMW UK. The guy at BMW firstly said that it didn't apply to my car---despite the fact that it has a 3 litre diesel engine with a build date between the relevant dates mentioned in the press release. He then said that it only applied to European vehicles, not to UK cars.

Not happy with his response and fired off an email expressing my concerns. One week later and nothing--not even an acknowledgment.

I would love to hear from anyone who has a dealer that has accepted that there might be a problem.

I will give BMW UK a few more days before they get another email asking them what's happening and them it looks like i will be raising a formal complaint with BMW UK.

Any other suggestions would be welcome.
Appreciate 0