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Licensed applicator of almost 20 years here. Not really sure how they could damage a lawn so fast and to that extant. You'll be fighting an up hill battle. Lots of blame can be placed on the customer, not saying it should be but they can use many legitimate excuses.
Nothing they carry should kill a lawn, burn it, perhaps. As far as you saying they need to sod and damages are 10k, you are in dream land. Simple seed job with maybe some light grading and you're back in business. Was the lawn originally sod or seeded? If it was seed then you won't get sod.
Personally seed is the only way to go. I see many lawns that are sod die out from lack of customer care, ie mowing short, not watering causing massive shrinkage and general burn out etc. 99% of the time a lawn dies out it's the customers fault. Again not saying it is in this case but most of the time it is. Only thing that could cause the issue you have is a mixing error at the facility.
Go with a owner operator company next time, it's worth the extra cost.
Oh btw TruGreen is a multi billion dollar company, good luck, you're going to be in for a ride if you try to sue.
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