Quote:
Originally Posted by Efthreeoh
The only issue is they charge more for their cars than on the open market and they do not negotiate on price, but they advertise "trust us" and it is why we charge more. But as you have stated you can't trust CarMax any more than any other used car dealership. Great they offer their no-hassle return policy, but they know 95% of buyers once they've bought the used car (and possibly traded in their old car - so they'll have no car if CarMax takes it back) are just going not deal with the hassle.
In the case of my Z4, I would have still bought the car but at a lower price that I would have negotiated. The worst position to be in is bringing in the car from an out of state CarMax dealership since the transport charge is non-refundable.
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LOL - I hate that bullshit fake negotiating bullshit. It's all BS anyway. If you don't think they are marking it up so I can ask for a better price you are mistaken.
What is a used car worth? It's worth EXACTLY what someone will pay for it. You want a cheaper price with Carmax? Wait and if a car sits - then they will reduce the price till it sells. But they know what a car is worth which is why if you have ever tried to buy a car on there - especially a well optioned one - it gets reserved within days if you do not reserve it first. They have sold millions of cars and have millions of data points and will move a car anywhere so they have a nationwide customer base. If you think it is worth less and I am willing to pay what they are asking - who was wrong?
And the transportation charge is refundable if they didn't tell the truth about the car. I bought 2 BMW's from them (one being a Z4 ironically) and the one I brought from the farthest was the one that they didn't disclose something I specifically asked about and they refunded my $ on the spot. My Z4 was 2 states away and the exact combo I was looking for and they brought it to my local one for like $200. I would not have driven a 10 hour round trip for $200. And I wound up buying the car, so I would have had to get it home anyway. I love I can have them bring it to me and I find it fair they charge to do so based on distance. But I get people who don't.
This is why I love they let me reserve the car - so I can take the VIN and request a window sticker from the mfg. and run my own carfax (even though they supply their own version) and make up my mind before I move it to me without fear it will be sold while I ponder.
None of them are perfect - but when you weigh out the pro's and cons of each - I find just as much to not like about dealers as I do about Carmax. For people who want a free soda and a chance to argue about the price for a week - dealers are your options for sure. My priority is to not deal with the "dealership shuffle" and get the exact car with the exact options I want. I remember an option I didn't get FAR longer than the $800 extra I might have paid for it.
Luckily we have both options and we can choose what is important to us. Nothing better than too many options!