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Originally Posted by cfm56d7b
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When you understand the methodology behind these rankings, you learn to take them with a grain of salt. For example, a software glitch and an engine failure would both count as a "problem within the first 90 days of ownership", and with nothing to quantify the severity of the problem, the rankings become fairly useless.
That said, it's clear that Tesla's QC process hasn't been up to snuff, though the negatives (like all negatives about any topic) are overemphasized, so it's tough to get an accurate read of the real rates of problems.
Though their methodology also has issues, Consumer Reports is the closest thing we have to accurate assessments, IMO, and the Model 3 is at least "average" in the reliability category, but is by far the highest in the customer satisfaction category in its segment.