BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
Go Back   6Post.com | BMW 6-Series Forum > BMW 6 Series Forum > General 6-Series Coupe, Convertible, and Gran Coupe Forum

Post Reply
 
Thread Tools Search this Thread
      07-31-2012, 04:35 PM   #1
sybaseian
New Member
0
Rep
26
Posts

 
Drives: Mineral White 640d vert
Join Date: Jun 2012
Location: United Kingdom

iTrader: (0)

New 640d convertible arrive and sent back!

My new Mineral White 640d arrived this morning (day late) after the car transporter had a technical issue yesterday. The car looked great initially until I saw the roof on the drivers side (on the right for those across the pond) and found out exactly what the issue with the transporter was yesterday. The transporter has leaked hydraulic oil over the roof!

Not a very happy chap at the moment - car has been sent back to the dealer for a new roof fitting. I've demanded that they supply me with a like for like loan car until I'm happy with the new roof.

The supplying dealership have agreed to supply a loan car from Thursday - guess the contracted transporter company will be getting a very large bill for the car hire and replacement roof. I'm going to be putting as many miles on the loan car as possible......

The really annoying thing is that the transporter company clearly knew there was an issue yesterday afternoon when I called them asking why they were late delivering my new car. It would have been much better if they had confessed at that time and I could have started getting the replacement roof organised earlier.





Appreciate 0
      07-31-2012, 05:17 PM   #2
Superspeed
Captain
Superspeed's Avatar
Norway
19
Rep
859
Posts

 
Drives: 640i, 120d, Cooper S
Join Date: May 2011
Location: Oslo, Norway

iTrader: (0)

Garage List
So sad to see this.......
Hopefully they chrck your vehicle for oil spill other places as well.

On the other hand congrats with a beautiful car. Will be nice to see interior and exterior photos after car is fixed!
__________________
[SIGPIC]"Never a boring car"
Some X'es: BMW Z3 2.8, DeTomaso Pantera, Porsche 928s, BMW 732i, BMW 323i, BMW 2002
Appreciate 0
      07-31-2012, 05:26 PM   #3
sybaseian
New Member
0
Rep
26
Posts

 
Drives: Mineral White 640d vert
Join Date: Jun 2012
Location: United Kingdom

iTrader: (0)

Quote:
Originally Posted by Superspeed View Post
So sad to see this.......
Hopefully they chrck your vehicle for oil spill other places as well.

On the other hand congrats with a beautiful car. Will be nice to see interior and exterior photos after car is fixed!
It will be away for a few weeks and it better be perfect.

Didn't get time to take any more pics today, but when the car is back I'll post some of the interior.

Grey Ash, Ivory leather, comfort seats and seat cooling........Nice!
Appreciate 0
      07-31-2012, 06:48 PM   #4
Merc1
Private
2
Rep
89
Posts

 
Drives: 2013 650i Coupe, 2010 IS250 AW
Join Date: Aug 2011
Location: Dallas TX

iTrader: (0)

Oh wow, not really BMW's fault, but damn that sucks. Man I hope you get it back really sooner. Man I would be so pissed!


M
Appreciate 0
      07-31-2012, 10:52 PM   #5
andreo
BMW Enthusiast
andreo's Avatar
Macao
7
Rep
352
Posts

 
Drives: Citrin Black 650i Coupé (F13)
Join Date: Jul 2012
Location: Macau

iTrader: (0)

This is so wrong. After months of waiting (I presume), this had to happen at the very last mile. Similar thing happened to me years back. We all feel for you.

Have fun "testing" the loaner. Look at it as getting to eat your cake now and getting another later.
Appreciate 0
      08-01-2012, 03:03 AM   #6
sybaseian
New Member
0
Rep
26
Posts

 
Drives: Mineral White 640d vert
Join Date: Jun 2012
Location: United Kingdom

iTrader: (0)

Thanks for the support - not BMWs' fault but the contracted transport company.

at the moment, as long as I've got a loan car I'm keeping the miles off mine.

My neighbour had an issue with a Range Rover last year and ended up with a loaner for 4 months from the dealership - 10,000 miles later on the loaner, he gets a brand new replacement car
Appreciate 0
      08-01-2012, 03:28 AM   #7
andreo
BMW Enthusiast
andreo's Avatar
Macao
7
Rep
352
Posts

 
Drives: Citrin Black 650i Coupé (F13)
Join Date: Jul 2012
Location: Macau

iTrader: (0)

It took 2 loaners for 9 months before I finally got the E92 I ordered. The first one turned up without the electrically adjustable seats I ordered. The second one (which was air-flown by the dealer) turned up with electric seats but missing the iDrive, which I ordered as well. 9 months after the first car, I finally received the car matching the order. So yes, I ate two E92 cakes before getting a brand new one at the end. By then, I have already done all the testing needed and knew what I can and should do with the car. As a bonus, the new car came with an updated iDrive and M suspension. Stuff that BMW added to the later production cars. Is BMW replacing your car with another?
Appreciate 0
      08-01-2012, 03:43 AM   #8
sybaseian
New Member
0
Rep
26
Posts

 
Drives: Mineral White 640d vert
Join Date: Jun 2012
Location: United Kingdom

iTrader: (0)

Quote:
Originally Posted by andreo View Post
It took 2 loaners for 9 months before I finally got the E92 I ordered. The first one turned up without the electrically adjustable seats I ordered. The second one (which was air-flown by the dealer) turned up with electric seats but missing the iDrive, which I ordered as well. 9 months after the first car, I finally received the car matching the order. So yes, I ate two E92 cakes before getting a brand new one at the end. By then, I have already done all the testing needed and knew what I can and should do with the car. As a bonus, the new car came with an updated iDrive and M suspension. Stuff that BMW added to the later production cars. Is BMW replacing your car with another?

They are loaning me another 640d vert. It was either a like for like (or as close as possible) or I would be hiring something appropriate from Avis Prestige and sending them the bill.
Appreciate 0
      08-01-2012, 04:03 AM   #9
babyboss
Second Lieutenant
babyboss's Avatar
South Africa
4
Rep
281
Posts

 
Drives: 640d Msport
Join Date: Jun 2010
Location: centurion

iTrader: (0)

Garage List
2012 640d  [0.00]
thats a real pain when this sort of stuff happens ..
my car after i took delivery found @ window tinting place lhs window had mini chip marks - dealer now waiting for factory to authorise ..
Appreciate 0
      08-01-2012, 10:26 AM   #10
SomeRandomer123
Colonel
SomeRandomer123's Avatar
England
90
Rep
2,572
Posts

 
Drives: F30 328i Luxury - Sport Auto
Join Date: May 2011
Location: Lancashire, North West England, UK

iTrader: (0)

That's pretty crap!! Who let this get to you, the customer?! Total stupidity!

One thing I must add though, despite the damage, that is an absolutely gorgeous car and I'm hugely envious!!
__________________

Gone: 2006 BMW E60 520d SE 6MT
Gone: 2009 BMW E90-LCI 330d SE 6MT
Current: 2012 F30 328i Luxury 8AT
My 328i initial thoughts + media!http://www.f30post.com/forums/showthread.php?t=712673
Appreciate 0
      08-01-2012, 01:18 PM   #11
sybaseian
New Member
0
Rep
26
Posts

 
Drives: Mineral White 640d vert
Join Date: Jun 2012
Location: United Kingdom

iTrader: (0)

Quote:
Originally Posted by SomeRandomer123 View Post
That's pretty crap!! Who let this get to you, the customer?! Total stupidity!

One thing I must add though, despite the damage, that is an absolutely gorgeous car and I'm hugely envious!!
unfortunately this was outside the control of the Dealership. The damaged was inflicted during transit from the dealership to my home. The transport company couldn't care less.
Appreciate 0
      08-01-2012, 02:38 PM   #12
Superspeed
Captain
Superspeed's Avatar
Norway
19
Rep
859
Posts

 
Drives: 640i, 120d, Cooper S
Join Date: May 2011
Location: Oslo, Norway

iTrader: (0)

Garage List
Quote:
Originally Posted by sybaseian View Post
unfortunately this was outside the control of the Dealership. The damaged was inflicted during transit from the dealership to my home. The transport company couldn't care less.
I've noticed that some of you get the car delivered directly to the home adress instead of pickup at the dealer.
How is the salesman involved in this process?
Normally there is a lot of features to explain and paperwork to do as well......

Just curious
__________________
[SIGPIC]"Never a boring car"
Some X'es: BMW Z3 2.8, DeTomaso Pantera, Porsche 928s, BMW 732i, BMW 323i, BMW 2002
Appreciate 0
      08-01-2012, 08:36 PM   #13
SAMLAMBO
First Lieutenant
6
Rep
378
Posts

 
Drives: 2010 BMW 730Li
Join Date: Apr 2010
Location: Singapore

iTrader: (0)

Thats very fustrating. However your car looks beautiful.
__________________
2012 BMW 640i (AC Schnitzer Package)
2011 Mercedes E250
2007 Ford Mondeo
Appreciate 0
      08-02-2012, 01:32 AM   #14
sybaseian
New Member
0
Rep
26
Posts

 
Drives: Mineral White 640d vert
Join Date: Jun 2012
Location: United Kingdom

iTrader: (0)

Quote:
Originally Posted by SAMLAMBO View Post
Thats very fustrating. However your car looks beautiful.
Thanks - didn't even get the chance to take anymore pics.

Loan car should be arriving in a few hours.
Appreciate 0
      08-02-2012, 07:18 AM   #15
sybaseian
New Member
0
Rep
26
Posts

 
Drives: Mineral White 640d vert
Join Date: Jun 2012
Location: United Kingdom

iTrader: (0)

The loan car has arrived.

640d M-Sport with :-

HUD
Comfort Seats
B&O Sound system
Comfort access
20" Wheels









I really prefer my car:-


Appreciate 0
      08-02-2012, 10:01 AM   #16
SAMLAMBO
First Lieutenant
6
Rep
378
Posts

 
Drives: 2010 BMW 730Li
Join Date: Apr 2010
Location: Singapore

iTrader: (0)

Push it to the limits in good health
__________________
2012 BMW 640i (AC Schnitzer Package)
2011 Mercedes E250
2007 Ford Mondeo
Appreciate 0
      08-02-2012, 10:07 AM   #17
sybaseian
New Member
0
Rep
26
Posts

 
Drives: Mineral White 640d vert
Join Date: Jun 2012
Location: United Kingdom

iTrader: (0)

Quote:
Originally Posted by SAMLAMBO View Post
Push it to the limits in good health

it's already been out for a small thrashing this afternoon........

unfortunately, have to go and do some work but will be out again later this evening.
Appreciate 0
      08-02-2012, 01:34 PM   #18
Superspeed
Captain
Superspeed's Avatar
Norway
19
Rep
859
Posts

 
Drives: 640i, 120d, Cooper S
Join Date: May 2011
Location: Oslo, Norway

iTrader: (0)

Garage List
Take it to the race track!
__________________
[SIGPIC]"Never a boring car"
Some X'es: BMW Z3 2.8, DeTomaso Pantera, Porsche 928s, BMW 732i, BMW 323i, BMW 2002
Appreciate 0
      08-09-2012, 09:13 PM   #19
likecarz
Private First Class
United_States
4
Rep
120
Posts

 
Drives: 2014 650i xDrive Convertible
Join Date: Feb 2010
Location: Geneva, IL

iTrader: (0)

Keep it!
Appreciate 0
      08-10-2012, 05:59 PM   #20
Shaolin
New Member
0
Rep
21
Posts

 
Drives: Lexus is 350
Join Date: Oct 2011
Location: California

iTrader: (0)

m-sport is hot!
Appreciate 0
      08-15-2012, 08:36 AM   #21
sybaseian
New Member
0
Rep
26
Posts

 
Drives: Mineral White 640d vert
Join Date: Jun 2012
Location: United Kingdom

iTrader: (0)

The new Car returned this morning after a new roof was fitted:-


All of 16 miles on the car.....



Heated and cooled Comfort Seats:-






Dark Grey Poplar wood inserts:-










Three little blue lights for the seat cooling:-





two convertibles:-






Appreciate 0
      08-15-2012, 08:42 AM   #22
Superspeed
Captain
Superspeed's Avatar
Norway
19
Rep
859
Posts

 
Drives: 640i, 120d, Cooper S
Join Date: May 2011
Location: Oslo, Norway

iTrader: (0)

Garage List
Good to see it's back.
Enjoy the summer (what's left of it....)!
__________________
[SIGPIC]"Never a boring car"
Some X'es: BMW Z3 2.8, DeTomaso Pantera, Porsche 928s, BMW 732i, BMW 323i, BMW 2002
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 09:43 PM.




6post.com
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST