New to me CPO 2015 650i

siegester · 10-23-2017, 09:51 PM

Hey Guys,

My wife picked up my CPO 650i GC today. I will miss my e82, but the extra space is needed with a growing family.

One question, When she got it home I noticed the iDrive screen was cracked. The cracks were not there when I was in the car last, so I was wondering if there was anything I could do as it is a bit frustrating to stare at constantly. Should the dealer fix it, or is it my problem now that the wife took delivery?

$howtime456 · 10-24-2017, 10:04 AM

Dealer for sure. That screen is dinero

siegester · 10-24-2017, 03:25 PM

Thanks. I am still trying to get them to fix it. I guess I need to decide on if it is worth using their 3 day return policy

murph914 · 10-25-2017, 06:45 PM

That's terrible. I would either take the 3 day return or a fix. If I let them fix I would have to know that it was perfect, and that I was comfortable with the dealer doing the work.

siegester · 10-25-2017, 09:19 PM

So far no luck. I think they are stalling as tomorrow is day 3, so I guess I have to get more assertive on the issue.

thebmw · 10-25-2017, 09:37 PM

Sorry to hear. What a negative way to start what should be a very positive and fun experience.

murph914 · 10-25-2017, 09:54 PM

start the process. Show them this thread. Name the dealer. Email BMW.

There are more sixes out there. I drove an E60 550i home from Gwinnett BMW home to the Boston area. There were all kinds of issues two days later that I should have dealt with better.

siegester · 10-26-2017, 07:20 AM

Some photos of the damage, and 1 of the car

AmooManiak · 10-26-2017, 07:32 AM

Ouch. Would definitely return it if they are not going to fix it. A "CPO" car should not have damage like that upon delivery.

CLGBMW · 10-26-2017, 11:52 AM

How did this car pass the CPO checklist with a broken screen? Ask to see the CPO checklist ... see if it was noted. A replacement screen is over $1000 ... I'd not let that slide.

Good luck!

siegester · 10-26-2017, 07:18 PM

The screen was not broken in the online pictures they had. I don't believe it was broken when I test drove it (but I cannot be sure). Sometime between my test drive (I haggled for a while) and my wife driving out to pick it up (it's close to her work), it got broken. I don't know if the detail guy who prepped it did it, or someone else test driving the car after me did. Either way, the dealership has ordered a new screen and will install it at no cost to me, so I have kept the car.

10-23-2017, 09:51 PM	#1
siegester Captain 345 Rep 751 Posts Drives: '20 M340i Join Date: Jan 2011 Location: USA iTrader: (0) Garage List 2020 BMW M340i [0.00]	New to me CPO 2015 650i Hey Guys, My wife picked up my CPO 650i GC today. I will miss my e82, but the extra space is needed with a growing family. One question, When she got it home I noticed the iDrive screen was cracked. The cracks were not there when I was in the car last, so I was wondering if there was anything I could do as it is a bit frustrating to stare at constantly. Should the dealer fix it, or is it my problem now that the wife took delivery?
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10-24-2017, 10:04 AM	#2
$howtime456 Major 301 Rep 1,230 Posts Drives: BMW 640i Join Date: Mar 2017 Location: NY iTrader: (0)	Dealer for sure. That screen is dinero __________________ N55 GENERAL David Shoup Tuned Fully Built By Miami Engines/Project Motorworks Precision 6266 On Steroids
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10-24-2017, 03:25 PM	#3
siegester Captain 345 Rep 751 Posts Drives: '20 M340i Join Date: Jan 2011 Location: USA iTrader: (0) Garage List 2020 BMW M340i [0.00]	Thanks. I am still trying to get them to fix it. I guess I need to decide on if it is worth using their 3 day return policy
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10-25-2017, 06:45 PM	#4
murph914 Second Lieutenant 66 Rep 282 Posts Drives: 2014 650i Convertible Join Date: May 2007 Location: Massachusetts iTrader: (0)	That's terrible. I would either take the 3 day return or a fix. If I let them fix I would have to know that it was perfect, and that I was comfortable with the dealer doing the work.
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10-25-2017, 09:19 PM	#5
siegester Captain 345 Rep 751 Posts Drives: '20 M340i Join Date: Jan 2011 Location: USA iTrader: (0) Garage List 2020 BMW M340i [0.00]	So far no luck. I think they are stalling as tomorrow is day 3, so I guess I have to get more assertive on the issue.
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10-25-2017, 09:37 PM	#6
thebmw Post Advisor 1631 Rep 1,692 Posts Drives: More Manuals than Automatics Join Date: Feb 2010 Location: Illinois iTrader: (10)	Sorry to hear. What a negative way to start what should be a very positive and fun experience.
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10-25-2017, 09:54 PM	#7
murph914 Second Lieutenant 66 Rep 282 Posts Drives: 2014 650i Convertible Join Date: May 2007 Location: Massachusetts iTrader: (0)	start the process. Show them this thread. Name the dealer. Email BMW. There are more sixes out there. I drove an E60 550i home from Gwinnett BMW home to the Boston area. There were all kinds of issues two days later that I should have dealt with better.
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10-26-2017, 07:20 AM	#8
siegester Captain 345 Rep 751 Posts Drives: '20 M340i Join Date: Jan 2011 Location: USA iTrader: (0) Garage List 2020 BMW M340i [0.00]	Some photos of the damage, and 1 of the car Attached Images
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10-26-2017, 07:32 AM	#9
AmooManiak Lieutenant Colonel 632 Rep 1,585 Posts Drives: 21 X5 M50i -> M2C -> 21 M5C Join Date: Aug 2016 Location: Illinois iTrader: (0)	Ouch. Would definitely return it if they are not going to fix it. A "CPO" car should not have damage like that upon delivery.
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10-26-2017, 11:52 AM	#10
CLGBMW Registered 0 Rep 4 Posts Drives: 650iX MSport Join Date: Jul 2017 Location: South Florida iTrader: (0)	How did this car pass the CPO checklist with a broken screen? Ask to see the CPO checklist ... see if it was noted. A replacement screen is over $1000 ... I'd not let that slide. Good luck!
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10-26-2017, 07:18 PM	#11
siegester Captain 345 Rep 751 Posts Drives: '20 M340i Join Date: Jan 2011 Location: USA iTrader: (0) Garage List 2020 BMW M340i [0.00]	The screen was not broken in the online pictures they had. I don't believe it was broken when I test drove it (but I cannot be sure). Sometime between my test drive (I haggled for a while) and my wife driving out to pick it up (it's close to her work), it got broken. I don't know if the detail guy who prepped it did it, or someone else test driving the car after me did. Either way, the dealership has ordered a new screen and will install it at no cost to me, so I have kept the car.
	Appreciate 0 Quote