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Originally Posted by Dracon
Looks like BMW has finally posted what they are going to do for BMW Assist on older vehicles for customers still under contract/agreement.
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BMW has developed several solutions in order to provide continued BMW Assist service or provide alternative compensation to customers with active BMW Assist contracts expiring after December 31, 2016 on vehicles equipped with a 2G GSM telematics device (e.g., COMBOX).
Background
For GSM vehicles equipped with a 2nd generation (2G) GSM (Global System for Mobile Communications) telematics device from the factory, the 2G GSM service will no longer be supported after December 31, 2016. Most of these vehicles were offered with BMW Assist Safety Plan and Convenience Plan, however, some 2014 Model Year and newer vehicles (e.g., E84 X1, E89 Z4, and E71 X6) were also offered with the new ConnectedDrive offering structure. Please refer to the table at the end of this message for a summary of which vehicles are equipped with 2G GSM telematics.
Compensation or retrofit offerings
Compensation:
For those customers that would rather not have BMW Assist services in their vehicle, BMW will be offering the following compensation options- $300 BMW Lifestyle and Accessories voucher for in*Center purchases + Deactivation of existing technology
- $200 Visa Pre*Paid Debit Card + Deactivation of existing technology
Hardware Retrofit:
For customers who have an active contract that expires after December 31, 2016 and who would like to maintain service after December 31, 2016, a hardware retrofit of a new telematics module will be available
Please note: BMW will not be offering any retrofit or compensation for customers whose contract has already expired or whose contract will expire on or before December 31, 2016.
As soon as details of the final offerings are available, updated communications will be released, including direct customer communications. This message will also be updated with important information for dealers.
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2G GSM application by vehicle model.
Vehicle Model 2G GSM Equipped
1 Series March 2008 - EOP*
2 Series N/A
3 Series March 2008 through MY2013
4 Series N/A
5 Series March 2008 through MY2012
6 Series March 2008 through MY2013
7 Series F01 Only: SOP through MY2012
X1 E84 Only: SOP* through MY2015
F84: N/A
X3 F25 (SOP*) through MY2013
X4 N/A
X5 April 2008 through MY2013
X6 April 2008 through MY2014
Z4 E89: MY2010 through EOP*
*EOP = End of Production; SOP = Start of Production
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Thanks for Sharing this. I have 2013 so think I should be covered...
What is the source on this info? I tried googling but could not find it anywhere. And I actually called BMW genius last week for another reason and they said my car was not eligible for anything. Perhaps they were not informed or something else?