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Originally Posted by neversummer78
Per andreo's suggestion, I contacted BMW directly but BMW NA to test my luck before BMW AG. They asked if I would like to file formal complaint against dealership which I declined b/c didn't want to cause anyone's job for minor inconvenience. Anyway, BMW NA called another dealer and formally introduced me over the phone to service manager and she seems enthusiastic about getting new account. She said that there is a programming recall on this car, so she will take care of that next week to see if that alleviates on going problem with drivetrain malfunction and hopefully oil burning.
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That is excellent news! Now that you've gotten their attention, you will be pleasantly surprised by the "royal" treatment you will be getting from now on. Keep us posted.
