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I ordered the parts through my dealer, two weeks later took the car back in to Irvine BMW, left my car there for two days and they took the seat completely apart (scratched my leather in the process) realized they didn't have one of the right parts, put the old parts back on, and told me they will call me when they get the parts. It's now 2 weeks later and still not fixed. I wish I could get a new seat. I can't find a competent dealer in Southern California
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