I had this problem as well. I took it into the dealer and they said that there was a fault for the window motor being unable to be initialized, therefore the motor had to be replaced.
They did it on the passenger side even though I indicated the problem was on both sides in the front, and now I have no problem with the passenger window and occasionally still have the issue with the driver window.
Total was $638 for labor and $235 for parts (for just one window motor replacement).
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