Quote:
Originally Posted by MattUK
I think its a little bad form to start a thread slagging off IND for supplying a part that you then damaged and they (initially) refused to refund / replace.. now they take a hit for your impatience.
Full points to IND though
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Um, OK. For one, this thread's start had zero to do with IND and was only talking about BMW's fitment for that piece. Matter of fact, I was partial towards IND the whole time knowing their reputation and saying I was sure it would get taken care of.
I slagged off on IND once I was told I would pretty much be refunded and then wasn't a week later. Had nothing to do with impatience. I was told the final answer was no replacement/refund. They apparently just found out there was a bad batch. I appreciate that Nate took care of the problem as soon as he became aware of it. That's what good companies do. If BMW is going to refuse taking back an admitted defective part they supplied to IND (who buys a lot $$ from them), then maybe it's BMW who is the problem here because IND should not be out because of this, either.
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